We aim to process orders as quickly as possible. Delivery time depends on the product, destination, warehouse availability, and shipping method.

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  Standard parcel shipping: Most small and medium parts typically arrive within 2–7 business days after shipment. Transit times are estimates and are not guaranteed.
  
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  Large used RV parts: Oversized used items such as refrigerators may be shipped by courier or freight within BC and Alberta, with delivery times varying by destination.
  
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  New products: New RV, marine, truck, towing, and trailer products may ship directly from the nearest supplier warehouse with available inventory. Tracking is provided when available after the order has shipped.
  
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  Large or freight shipments: Delivery times can vary depending on the carrier, destination, and product size.
  

For large, time-sensitive, or unusual orders, contact us before ordering if you need additional shipping information.

We use a variety of shipping carriers depending on the product, warehouse location, package size, and delivery destination.

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  Small and medium shipments may ship by Canada Post, UPS, Purolator, or another available parcel carrier.
  
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  Large and oversized products may ship by freight or LTL carrier.
  
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  New products may ship directly from the nearest supplier warehouse with available inventory, so the carrier can vary by order.
  
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  Large used RV parts such as refrigerators may be shipped by local or regional courier within BC and Alberta.
  
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  Local pickup in Kelowna is available by appointment for eligible used RV parts only.
  

Tracking information is provided when available after your order has shipped.

We ship eligible products throughout Canada and the United States.

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  New products: New RV, marine, truck, towing, and trailer products can ship throughout Canada and the U.S., subject to product and destination availability.
  
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  Small used RV parts: Smaller used parts can also be shipped throughout Canada and the United States.
  
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  Large used RV parts: Oversized used products such as refrigerators are generally limited to British Columbia and Alberta due to freight and handling requirements.
  
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  Local pickup: Available by appointment in Kelowna, BC for eligible used RV parts only.
  

We currently do not offer regular shipping to destinations outside Canada and the United States.

For questions about shipping a specific product to your location, contact us before ordering.

Fitment depends on the type of part you’re replacing. Before ordering:

1. 
   Check the Part Number – Whenever possible, match the manufacturer or OEM part number from your existing component.
   
2. 
   Confirm the Model Number – For appliance parts, check the refrigerator, furnace, water heater, air conditioner, or other appliance model number.
   
3. 
   Review the Product Listing – Compare the listed specifications, dimensions, connections, and compatibility information with your existing part.
   
4. 
   Measure When Applicable – For complete appliances and larger components, measure the actual installation or cutout opening, not just the trim or faceplate.
   
5. 
   Ask Us if You’re Unsure – Contact us with your model number, part number, measurements, and clear photos and we’ll do our best to help verify compatibility.
   

Do not rely on appearance alone. Many RV parts can look nearly identical while having different specifications or applications.

The fastest way to find a specific RV part is to search our website using the manufacturer part number, model number, or product name.

If you can’t find what you need, contact us and include as much information as possible:

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  Manufacturer part number or OEM number, if available
  
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  Appliance or component model number
  
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  Clear photos of the part and its identification label
  
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  Measurements or cutout dimensions when applicable
  
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  RV year, make, and model if known
  
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  A description of the part you’re trying to replace
  

We carry thousands of new replacement parts as well as changing inventory of used, discontinued, and hard-to-find RV parts.

If a part isn’t currently listed online, contact us with the information above and we’ll help check availability.

We do not provide installation services. For RV products, we may be able to refer you to experienced mobile RV technicians in the Kelowna area.

For appliances, propane components, electrical products, furnaces, water heaters, air conditioners, towing equipment, and other products requiring specialized installation, we recommend using a qualified technician or installer familiar with the product and application.

Always follow the manufacturer’s installation instructions and applicable safety requirements.

Return eligibility depends on whether the product is used or new.

Used Parts

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  Used parts are final sale and cannot be returned or exchanged.
  
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  Used components are tested for proper operation before sale whenever applicable.
  
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  Please verify part numbers, measurements, and compatibility before ordering.
  

New Products

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  Eligible new products may be returned with prior approval.
  
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  Products must be unused, uninstalled, and in their original packaging.
  
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  Approved returns are generally subject to a 20% restocking fee.
  
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  Original shipping charges and return shipping costs are non-refundable.
  
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  Electrical and electronic components are final sale.
  
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  Return authorization is required before sending an item back.
  

Please review our Return Policy for complete terms and conditions. If you’re unsure about compatibility, contact us before ordering.

We do not purchase complete RVs, but we may purchase individual used RV parts and appliances from sellers in the Kelowna and Okanagan area when they fit our current inventory needs.

If you have parts to sell, please email us with:

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  Clear photos of the item
  
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  Manufacturer, model, and part numbers if available
  
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  A description of the condition
  
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  Your location
  
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  Your asking price
  

We’re particularly interested in usable RV appliances, replacement parts, and hard-to-find or discontinued components.

We’ll review the information and let you know if it’s something we’re interested in purchasing.