Legal notice

Last Updated: September 4, 2026

Okanagan RV Parts, operating the website UsedRVParts.ca ("Company", "we", "us", or "our"), supplies specialty new and used RV parts throughout Canada and the United States.

This Legal Notice supplements our Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy. By accessing or using this website, including its AI-powered shopping assistant or other automated features, you acknowledge that your use of the website is subject to these notices and policies, as well as applicable law.

Nothing in this Legal Notice is intended to exclude, restrict, waive, or limit any right, remedy, warranty, condition, liability, or consumer protection that cannot lawfully be excluded or limited.

1. Business Information

Business Name: Okanagan RV Parts
Website: UsedRVParts.ca
Email: cody@usedrvparts.ca
Phone: 1-778-363-5683

2. Intellectual Property

Unless otherwise stated, original content created and owned by Okanagan RV Parts, including original written content, photographs, graphics, guides, diagrams, website content, and other original materials, is protected by applicable copyright and intellectual property laws.

Certain content appearing on this website, including manufacturer-supplied photographs, trademarks, logos, product information, technical specifications, and other third-party materials, may be owned by or licensed from their respective rights holders.

Except as permitted by applicable law, original content owned by Okanagan RV Parts may not be reproduced, republished, distributed, modified, or commercially exploited without prior written permission.

Unauthorized automated scraping, systematic extraction, or commercial republication of our proprietary website content is prohibited to the extent permitted by applicable law.

3. Manufacturer Trademarks & Compatibility References

Manufacturer names, trademarks, logos, model numbers, product names, and part numbers displayed on this website remain the property of their respective owners where applicable.

These references may be used for purposes including:

  • Product identification
  • Compatibility reference
  • Replacement-part identification
  • Descriptive purposes

Their use does not imply sponsorship, endorsement, affiliation, or authorization by the respective trademark owner unless expressly stated.

4. Product Information & Availability

We make reasonable efforts to provide accurate and current product information. However, product information may occasionally contain errors, omissions, or outdated information, and manufacturer information may change without notice.

This may include:

  • Pricing
  • Availability
  • Specifications
  • Dimensions
  • Compatibility information
  • Manufacturer information
  • Part numbers
  • Model references
  • Images
  • Descriptions
  • Technical data
  • Supersession or replacement information

We reserve the right, subject to applicable law, to:

  • Correct errors or omissions
  • Update product information
  • Correct pricing or inventory errors
  • Modify or discontinue products
  • Correct compatibility or specification information
  • Cancel or correct orders affected by material listing, pricing, or inventory errors where permitted by law

Nothing in this section permits false or misleading representations or limits any rights available to consumers under applicable law.

5. Product Images

Product images displayed on this website may include:

  • Original photographs taken by Okanagan RV Parts
  • Manufacturer-supplied images
  • Stock photographs
  • Representative product images

Actual products may differ from images due to manufacturer revisions, packaging changes, production variations, lighting, screen display, or, in the case of used products, cosmetic condition.

An apparent visual match between a product and an existing RV component does not by itself establish compatibility.

Customers should review applicable part numbers, model information, specifications, dimensions, configuration, and compatibility information in addition to product images before ordering.

Manufacturer-supplied or third-party images remain subject to the rights of their respective owners.

Please refer to our Terms of Service, Shipping Policy, and Return & Refund Policy for additional terms concerning products, condition, delivery, compatibility, and returns.

6. AI Shopping Assistant & Automated Information

UsedRVParts.ca may provide an AI-powered shopping assistant, automated customer-support functionality, product-search tools, automated recommendations, or other AI-assisted features.

The AI shopping assistant is an automated system, and responses may be generated without prior review or approval by a human representative.

The AI assistant may help customers:

  • Search for products
  • Identify potentially relevant products
  • Compare products
  • Understand product listings
  • Review product specifications
  • Answer general compatibility questions
  • Answer questions about ordering, shipping, returns, policies, or store information
  • Obtain general technical or product-identification information

Although reasonable efforts may be made to provide these systems with accurate information, AI-generated responses can contain errors.

AI-generated or automated information may contain:

  • Factual errors
  • Incorrect product recommendations
  • Incorrect compatibility or fitment conclusions
  • Outdated information
  • Incomplete information
  • Incorrect specifications
  • Misinterpretations of a customer's question
  • Incorrect assumptions
  • Omissions
  • Information relating to a similar but different product, model, configuration, or manufacturer revision

Customers should not rely solely on AI-generated information when making a purchasing, compatibility, installation, repair, diagnostic, or safety-related decision.

7. Product Compatibility & AI Recommendations

RV parts may vary based on manufacturer, model, production year, serial number, production revision, dimensions, mounting configuration, electrical specifications, connectors, installation configuration, and other factors.

A product being suggested, recommended, displayed, linked, discussed, or identified by our AI shopping assistant, website search, automated tools, or customer-support systems does not constitute a guarantee that the product is compatible with a particular RV, appliance, vehicle, or application.

Before ordering, customers are responsible for cross-referencing the applicable product listing with their application.

Depending on the product, this may include verifying:

  • Manufacturer part number
  • Existing part number
  • RV, appliance, vehicle, or component model number
  • Serial number
  • Production date or revision
  • Listed compatible models
  • Dimensions
  • Voltage and electrical specifications
  • Connector type
  • Mounting arrangement
  • Orientation
  • Plumbing or propane configuration
  • Size
  • Colour or configuration where relevant
  • Included components
  • Manufacturer documentation
  • Other product-specific compatibility information

Similarity in appearance, product name, model family, dimensions, or part number does not by itself establish compatibility.

If compatibility remains uncertain after reviewing and cross-referencing the product listing, customers should consult a qualified RV technician before ordering or installing the product.

8. Conflicting or Incorrect AI Information

If information supplied by the AI shopping assistant conflicts with:

  • The applicable product listing
  • Manufacturer documentation
  • A confirmed manufacturer part number
  • A product label
  • Serial-number requirements
  • Published specifications
  • Information supplied by a qualified technician

customers should not rely on the AI-generated response without further verification.

Customers should seek clarification or independent professional verification before ordering where a material discrepancy exists.

The quality and accuracy of an AI-generated response may also depend on the information provided by the customer. Incorrect, incomplete, or ambiguous model numbers, part numbers, serial numbers, measurements, configurations, or other information may result in an incorrect response or product recommendation.

The customer is responsible for accurately providing and independently verifying information used to determine product compatibility.

Additional contractual terms governing AI-generated information, compatibility, product selection, and customer responsibilities are contained in our Terms of Service.

9. External Links

This website may contain links to third-party websites or services for convenience or informational purposes.

Okanagan RV Parts does not control third-party websites and is not responsible for their content, availability, privacy practices, products, services, or accuracy.

The inclusion of a third-party link does not necessarily constitute endorsement of that third party.

10. Website & Automated Service Availability

We make reasonable efforts to maintain the availability and functionality of UsedRVParts.ca but do not guarantee uninterrupted or error-free operation.

The website, AI shopping assistant, or other website features may occasionally be unavailable, delayed, inaccurate, or affected by circumstances including:

  • Maintenance
  • Software updates
  • Hosting interruptions
  • Payment-processing systems
  • Carrier integrations
  • Third-party applications
  • AI or automated service interruptions
  • Technical failures
  • Internet or telecommunications outages
  • Circumstances beyond our reasonable control

We may modify, suspend, replace, or discontinue website features, including automated or AI-assisted features, where appropriate and subject to applicable law.

11. Limitation of Website & AI Information Liability

To the fullest extent permitted by applicable law, Okanagan RV Parts is not responsible for indirect, incidental, consequential, or special losses arising solely from the use of, inability to use, or unreasonable reliance upon this website, AI-generated information, automated functionality, or third-party services linked through it.

To the extent permitted by applicable law, this may include losses or expenses resulting from reliance solely on unverified AI-generated or automated information concerning:

  • Product compatibility
  • Product selection
  • Specifications
  • Installation
  • Diagnosis
  • Technical information
  • Product recommendations

Customers remain responsible for performing the compatibility and product-verification steps described in this Legal Notice and our Terms of Service.

Nothing in this Legal Notice excludes, restricts, or limits any liability, remedy, statutory warranty, right, or protection that cannot lawfully be excluded or limited under applicable consumer protection or other laws.

Product purchases remain subject to our Terms of Service, Shipping Policy, Return & Refund Policy, and any rights or remedies provided by applicable law.

12. No Professional Advice

Information provided on UsedRVParts.ca, including information provided through our AI shopping assistant, compatibility information, installation information, troubleshooting information, technical specifications, diagrams, guides, and product descriptions, is provided for general informational and product-identification purposes.

It is not a substitute for inspection, diagnosis, installation, repair, or advice from a qualified RV technician or other appropriately qualified professional where professional expertise is appropriate.

RV systems and components may involve electricity, propane, combustion, pressurized systems, plumbing, structural components, moving equipment, and other hazards.

Customers are responsible for determining when professional diagnosis, installation, or repair is appropriate.

Customers are responsible for confirming product suitability and compatibility before ordering or installation.

If fitment or compatibility is uncertain, consult a qualified RV technician before ordering.

13. Privacy & AI Communications

Customer information submitted through website chat or our AI shopping assistant may be processed to provide customer support, respond to inquiries, locate or recommend products, maintain conversation context, and provide other functionality described in our Privacy Policy.

Website chat, AI-assisted customer support, ecommerce functionality, and related services may be provided or supported by Shopify or other service providers.

Customers should avoid providing passwords, complete payment-card numbers, or unnecessary sensitive or confidential information through website chat or the AI shopping assistant.

For additional information regarding the collection, use, disclosure, storage, and processing of personal information, please review our Privacy Policy.

14. Related Policies

This Legal Notice should be read together with our:

  • Terms of Service
  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy

These documents contain additional terms governing purchases, compatibility, returns, shipping, customer information, AI-assisted services, and use of the Site.

If any provision of this Legal Notice is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

15. Governing Law

This Legal Notice is governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, subject to any mandatory consumer protection laws or other legal rights that may apply based on the circumstances of a particular transaction.

Nothing in this Legal Notice is intended to restrict any jurisdiction, remedy, statutory warranty, consumer protection, or other right that cannot lawfully be restricted.

16. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

  • Our website
  • Business practices
  • Products or services
  • AI or automated functionality
  • Customer-support systems
  • Technology
  • Applicable legal or regulatory requirements

The current version will be posted on this page with its most recent revision date.

17. Contact Information

Questions regarding this Legal Notice may be directed to:

Okanagan RV Parts
Email: cody@usedrvparts.ca
Phone: 1-778-363-5683
Website: UsedRVParts.ca